Zendesk MCP

The official Zendesk MCP server gives AI agents full access to Zendesk support workflows. It can create tickets, search customer history, update SLAs, and help automate support responses. Features: - Create, search, and update support tickets - Access user and organization profiles - Manage ticket tags, priorities, and groups - Query SLA status and response metrics - Add internal notes and public replies - Inspect macros, triggers, and automations - Generate summaries of support conversations Zendesk MCP is built for customer support teams that want AI to handle ticket tasks and surface customer context instantly.